Full Disclosure mailing list archives

Re: Barracuda backdoor


From: Valdis.Kletnieks () vt edu
Date: Thu, 28 Apr 2011 23:40:49 -0400

On Thu, 28 Apr 2011 19:18:59 +0300, Tõnu Samuel said:

From: Chelsi Newland [mailto:cnewland () barracuda com] 
Sent: Wednesday, April 27, 2011 5:51 PM
Subject: FW: Current (Expires 2011-11-21)
Importance: High


Please note we have proof of payment to you from the end user.  Either
reimburse this customer, or send payment for this order.

Please advise payment on your account so we can enable their unit.

Sincerely,

Chelsi Newland| Barracuda Networks | Credit/Collections Manager

You *do* realize that isn't proof of anything other than "show us the money or
we turn off the subscription features" - which is a known common and well
documented practice (see the NANOG thread I referenced).  I don't see anything
here that says they went out of their way to *totally* break the unit.

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