Re: [EXTERNAL] Re: [SECURITY] Offline Backups for Ransomware Protection

[Blake Brown <Blake.Brown () MHCC EDU>]

Great thread here. I'll elaborate a bit on our plans. For onsite backup storage we opted to go with QNAP as the price 
point and performance best met our needs. I now have enough onsite storage to give us a rolling 30-45 days' worth of 
backups.  We will simultaneously dump the backups to an AWS S3>Glacier bucket for mid to long-term storage using Veeam 
with a final plan to move that data to an S3 Glacier Deep Archive bucket after X time. We are currently considering 
moving data to the S3 Glacier Deep Archive after 3 years in the Glacier bucket.

For staff file recovery request the current plan is to communicate that if a file restoration needs to occur within the 
defined-on premise backup window no problem but if after that window charges "may" incur. This may will be use case 
dependent.

The biggest challenge I have so far with this is identifying data retention periods for the different types of data we 
have. The Oregon regs are all over the place regarding data retention periods and our internal documents are scarce. So 
to cover the college I may choose to take the approach of "forever data" in the S3 Glacier Deep Archive bucket.

Would be interested to hear of any gaps or gotchas I may have in this current plan.

~Blake





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From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU> on behalf of Kevin Cleary 
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Sent: Thursday, August 26, 2021 9:05 AM
To: SECURITY () LISTSERV EDUCAUSE EDU <SECURITY () LISTSERV EDUCAUSE EDU>
Subject: Re: [SECURITY] [EXTERNAL] Re: [SECURITY] Offline Backups for Ransomware Protection


I’ll jump on with the “immutable” band wagon here.  We chose to go the immutable approach as this was almost as good as 
air-gapped (or offline) backups but much simpler and quicker to manage and leverage during a mass-restore scenario.  
Through a combination of disk-based virtual tape libraries and immutable backups we found the best balance of RPO, RTO, 
cost and data security.



We looked at the cloud storage route also but ultimately decided against this for the same RTO reasons.  Under a mass 
restore scenario, it would take quite a while to get all of our data out.  I’m also pretty sure it would cost a pretty 
penny as many of the cloud storage offerings are metered/charged based on data flow in and out.  I’ve also heard, 
anecdotally, that Amazon is running short on snowball devices right now given the uptick in ransomware attacks and 
customers needs a fast cheap way to get their data back.



--

Kevin Cleary, CISSP

Interim Information Security Officer

Manager, Systems Software

University at Buffalo Information Technology

305 Computing Center

Buffalo NY 14260-1407

Phone:  716-645-4767



From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU> On Behalf Of Frank Barton
Sent: Thursday, August 26, 2021 11:54 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [EXTERNAL] Re: [SECURITY] Offline Backups for Ransomware Protection



We looked at the ongoing cost of cloud storage, and ended up going much more old-school... LTO tapes... Once they're 
out of the tape robot, they are truely Air-Gapped



Frank



On Thu, Aug 26, 2021 at 11:40 AM Blake Brown <Blake.Brown () mhcc edu<mailto:Blake.Brown () mhcc edu>> wrote:

Concur as well with using Veeam/AWS and/or Azure for offline storage. We are re-designing our entire backup 
infrastructure and will be deploying this model using Pure Storage Safemode and Veeam's immutable technologies to AWS. 
Just cannot happen quickly enough for me with all the risk out there!





https://community.veeam.com/blogs-and-podcasts-57/3-2-1-1-0-golden-backup-rule-569<https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcommunity.veeam.com%2Fblogs-and-podcasts-57%2F3-2-1-1-0-golden-backup-rule-569&data=04%7C01%7Ckpcleary%40buffalo.edu%7C7710679d5f23422edfd108d968a9d1ab%7C96464a8af8ed40b199e25f6b50a20250%7C0%7C0%7C637655901011476041%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=6YjtMC17Z6b%2FrLJbeQ0t0crnWgO7iiNlRlZY4lRlSp4%3D&reserved=0>

https://www.veeam.com/blog/v11-immutable-backup-storage.html<https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.veeam.com%2Fblog%2Fv11-immutable-backup-storage.html&data=04%7C01%7Ckpcleary%40buffalo.edu%7C7710679d5f23422edfd108d968a9d1ab%7C96464a8af8ed40b199e25f6b50a20250%7C0%7C0%7C637655901011486039%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=r93vKhJE%2F0Iw3jbIGf1eS3Dgug1Cn2b6wacJAYVWxL8%3D&reserved=0>

https://blog.purestorage.com/products/protect-your-data-from-ransomware-with-safemode-snapshots/<https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fblog.purestorage.com%2Fproducts%2Fprotect-your-data-from-ransomware-with-safemode-snapshots%2F&data=04%7C01%7Ckpcleary%40buffalo.edu%7C7710679d5f23422edfd108d968a9d1ab%7C96464a8af8ed40b199e25f6b50a20250%7C0%7C0%7C637655901011486039%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=ht2whnDmIOserWBQsO%2BT0n7vq%2BCGB2xDdZHlOP8SXWs%3D&reserved=0>





Blake Brown

Infrastructure Manager



________________________________

From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV 
EDUCAUSE EDU>> on behalf of Shane Kroening <skroening () QUALYS COM<mailto:skroening () QUALYS COM>>
Sent: Thursday, August 26, 2021 8:23 AM
To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU> <SECURITY () LISTSERV EDUCAUSE 
EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>>
Subject: Re: [SECURITY] Offline Backups for Ransomware Protection



External Email

Jeremy,



I would echo John in using VEEAM and making sure your backups are digitally air-gapped from your network so in the 
event of a compromise or data loss it will not impact your backups.



I’ve seen a lot of success using VEEAM alongside Azure for storage and I’m sure AWS or GCP could be viable options as 
well. Please feel free to reach out if you’d like more details.



Best,



Shane Kroening  [signature_796095325] 
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Technical Account Manager, Pre-Sales, Central (SLED)



skroening () qualys com<mailto:skroening () qualys com>

414.791.5674



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From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV 
EDUCAUSE EDU>> on behalf of John Ramsey <jramsey () STUDENTCLEARINGHOUSE ORG<mailto:jramsey () STUDENTCLEARINGHOUSE 
ORG>>
Date: Thursday, August 26, 2021 at 9:49 AM
To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU> <SECURITY () LISTSERV EDUCAUSE 
EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>>
Subject: Re: [SECURITY] Offline Backups for Ransomware Protection

We’re using a combination of AWS and VEEAM.  Attached is a really good two pager on back up strategies as a best 
practice, it’s worth a quick read if you have a second.  I think the interesting stat that is out there from Net 
Diligence states “



Keep offline copies. Keep offline backups of your vital data to avoid the accidental spread of malware from publicly 
connected infected computers. Make sure your external storage drives or cloud backups are properly disconnected from 
your main corporate network to prevent backups from being accessed/infected by the spread of ransomware. Cybersecurity 
experts have posited that in up to 80 percent of incidents, certain types of ransomware impacted both regular 
network/devices and the backups. Timely recovery following a successful ransomware attack is significantly impacted by 
the efficacy of backup and backup segregation practices.



John



John Ramsey, Chief Information Security Officer
National Student Clearinghouse
Certified: CISSP, CISM, PMP, CSSLP, CRISC, CGEIT

2300 Dulles Station Blvd., Suite 220
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From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV 
EDUCAUSE EDU>> On Behalf Of Pelegrin, Jeremy J
Sent: Thursday, August 26, 2021 10:42 AM
To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>
Subject: [SECURITY] Offline Backups for Ransomware Protection



EXTERNAL MESSAGE

All,



As we work to improve our ransomware posture, what are others doing for offline backups for recovery? Is it a subset of 
systems/data only? What technologies are being used?



Happy to discuss offline if preferred.



All the best,
Jeremy





Jeremy Pelegrin, MBA (He/him/his)

Interim CISO | Information Technology

Tulane University | 504-988-8548 (o) | 504-444-3536 (c)



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IT Systems & InfoSec Administrator

Husson University

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