Re: Alumni and Retiree Email Question

[Scott Norton <dsnorton () UW EDU>]

Don’t forget the other significant reputation risk from a breach or problematic admin when you are holding on to a 
bunch of private email like this.

We developed quite a lot of materials for our shutdown project which you can find 
https://itconnect.uw.edu/connect/email/modernization-overview/timeline-resources/


________________________________
From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU> on behalf of Andrew Luchsinger 
<lucand () BETHEL EDU>
Sent: Wednesday, October 30, 2019 7:59:39 AM
To: SECURITY () LISTSERV EDUCAUSE EDU <SECURITY () LISTSERV EDUCAUSE EDU>
Subject: Re: [SECURITY] Alumni and Retiree Email Question

We maintain alumni access to email, but if it is not used within a 365 day time frame it is deactivated. That also 
follows our password policy for alumni. Otherwise our Alumni Relations office works to maintain current contact 
information directly. We wouldn't want to keep an email box out there, on the customers behalf, indefinitely, that they 
have not demonstrated an interest in keeping. We view it as a responsibility to purge that data on the customers behalf.

Retirees do not keep their email, however we do have an Emeritus role that allows them to keep their emails. We make 
exceptions upon request and review for some retirees though. They too have a forced password change annually.

Andrew

Andrew Luchsinger, M.B.A.
CISO, associate director infrastructure and support
P: 651.638.6291

[https://docs.google.com/uc?export=download&id=1PaXWj0sNK931WvfjXarbLEJg11ixqXYn&revid=0B2nbOUP-Ss3ic3JESlNwc212a2FlYzhTR2hwRDVXKzRCTUNnPQ]
Anderson Center
2 Pine Tree Dr.
Arden Hills, MN 55112


On Wed, Oct 30, 2019 at 7:46 AM Mandi Witkovsky <witkovsm () pfw edu<mailto:witkovsm () pfw edu>> wrote:
My experience is that students don't generally use their email much while they are here, and they are even less 
interested in it once they leave--except for getting free services from having a .edu address.  Alumni and Development 
think that keeping an alumni email makes staying in touch easier, but I've got my doubts about that.

Retirees, on the other hand, do tend to want to keep their email and do use it.  Partially it's because many of them 
had long careers here and they have a sentimental attachment, and as previously said, they may not have any other 
address.  They received their email address when it was still pretty elite to have one.

To address the original question, if alumni and/or retirees get to keep the account, there is always the chance the 
account will be used for malintent.  Seems like you're accepting that risk by maintaining the accounts. The best you 
can do is make sure your security and acceptable use policies and standards cover the criteria for account termination.

mandi



-----Original Message-----
From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV 
EDUCAUSE EDU>> On Behalf Of Seth A. Shestack
Sent: Wednesday, October 30, 2019 5:49 AM
To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>
Subject: Re: [SECURITY] Alumni and Retiree Email Question

We have alumni email for all (for life as long as they update their contact info with the advancement office annually) 
The advantage to the Alumni is a free email account that continues to use the same address that they have used while a 
student.
The advantage to the university it that it helps the advancement office keep contact information up to date for 
solicitations.
We also have some retiree email although that is declining, mainly faculty who believe that they are entitled to it, 
however it is something we discourage.

Regards
Seth

-----Original Message-----
From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV 
EDUCAUSE EDU>> On Behalf Of Valdis Kletnieks
Sent: Tuesday, October 29, 2019 6:31 PM
To: SECURITY () LISTSERV EDUCAUSE EDU<mailto:SECURITY () LISTSERV EDUCAUSE EDU>
Subject: Re: [SECURITY] Alumni and Retiree Email Question

[EXTERNAL MAIL - DO NOT CLICK ON LINKS OR OPEN ATTACHMENTS YOU DO NOT TRUST]

On Tue, 29 Oct 2019 21:11:38 -0000, "Jones, Mark B" said:

> I have never heard of any institutions with stories of anything but
> rare use of alumni or retiree email accounts.

I guess I'm a rare exception.  :)

> From an alumni/retiree perspective the only advantage to 'email for
> life' is the free service.  But there are so many free email options
> available and people normally establish a free email account before
> they become affiliated with the university.

Remember that somebody retiring now with 30 years service started in 1989, and probably didn't have a free email 
account before they took the job, unless it was one from a *very* progressive ISP.  Hotmail launched in 1996, Yahoo 
Mail in 1997, and GMail has only been out for the public for 15 years since 2004, which is kind of short service for 
retirement unless the person had another position for a long time elsewhere....

Back in 1993, "always on connection, email client, and gopher client" was enough to make the national news.

http://www.bev.net/about-us/history-bev<https://nam05.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.bev.net%2Fabout-us%2Fhistory-bev&data=02%7C01%7Cdsnorton%40uw.edu%7C57040c4b644a471e7bbf08d75d49e2d8%7Cf6b6dd5bf02f441a99a0162ac5060bd2%7C1%7C0%7C637080444259197411&sdata=4gvaoPXzLhk8xKTkTtAI%2BJBPbF0FOr96cEK8cAvWAh8%3D&reserved=0>

(I'm sure Randy has a few bar stories about the zoo getting *that* service launched, I know I do.. :)

No web browser, because http and html were still in the future....

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