Educause Security Discussion mailing list archives

Re: Password expiration - was Re: [SECURITY] Security Awareness Programs


From: Von Welch <von () VONWELCH COM>
Date: Thu, 3 Apr 2014 13:59:30 -0400

Michael,

They connect their laptop to wireless which embeds the password in the device.  
They connect their phone to wireless which embeds the password in the device 
…

 As an aside, what I think you’re getting at here is the problem we’re mainly no longer authenticating users, we’re 
authenticating devices authorized by users.

 The first time I heard this articulated well was by Eric Grosse of Google [http://cps-vo.org/node/6440].

Von

On Apr 3, 2014, at 11:09 AM, Mike Cunningham <mike.cunningham () PCT EDU> wrote:

To expand on the "annoyance" comment..

We all will accept a new student, create them an account, set an initial password, have them change it on first use 
to one of their choosing, All is well and good in the world.
Then they come on campus...
They connect their laptop to wireless which embeds the password in the device.  
They connect their phone to wireless which embeds the password in the device 
They setup activesync on their phone which embeds the password in the app  
They connect their tablet to wireless which embeds the password in the device  
They setup activesync on their tablet which embeds the password in the app  
They connect their IPTV to wireless which embeds the password in the device  
They connect their game console to wireless which (might) embed the password in the device

Two months later we make them change their password and the chaos begins. They don't remember all the places they 
used their password and those devices then try top connect, over and over again, and eventually disable the account. 
Student tries to logon using the new password and can't. The student calls the helpdesk to report then can't logon 
and the first thing the helpdesk does is reset the password. And the cycle continues. If the student does think about 
then need to change the wireless device password they almost always forget that activesync needs changed too. One 
recent incident we had it took almost three weeks to get a student back to normal because they had used a parents 
phone to setup their email account and forget they did that. 

And in another couple of months that will all happen again    


-----Original Message-----
From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Roger 
A Safian
Sent: Thursday, April 03, 2014 8:50 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Password expiration - was Re: [SECURITY] Security Awareness Programs

Ultimately, I'm not finding the benefit strong enough to move me from 
my core belief that it's not worth the usability trade-off and we 
should instead be focusing energy getting users to use password 
managers. But I admit that's subjective.

I'm not sure that password managers will take off.  The whole password system is little more than an annoyance to 
most users, and until that changes, we're just expending a lot of energy, mostly needlessly.   That being said, I'm 
pinning my hopes on multi-factor authentication.  Maybe one of us will get lucky.  


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