Re: The role of communications in data loss/breach incidents

[Nicole Kegler <nk278 () GEORGETOWN EDU>]

Thanks for your response Dave. I like the lesson learned. That is 
critical in any emergency situation, once the communication is vetted 
and approved by the right people that is. There is nothing worse than 
pushing out the wrong information quickly and then having to go back 
issue a correction!

On 5/17/2011 5:21 PM, Dave Kovarik wrote:
> NU does... All incident notification with the outside world, including 
> letters, information posted to the web,
> communications to news outlets, etc. requires review/approval by 
> General Counsel and University
> Relations (our communications experts) before issuance.  Both Counsel 
> & Relations personnel are standing
> members of the incident response team.  One lesson learned: push the 
> notification and news as quickly as you can.
> Dave Kovarik
> Northwestern University
> 847-467-5930
> ***
>
> On 5/17/11 12:39 PM, Nicole Kegler wrote:
> > Greetings everyone,
> > Most of you understand the importance of communications in data loss 
> > or breach incidents. This article that came out on a blog for crisis 
> > communications experts focuses on the lack or ineffective use of 
> > communications in these situations: 
> > http://managingoutcomes.wordpress.com/2011/05/16/data-security-is-a-growing-crisis-risk/
> >
> > How many of you involve a communications director or manager in your 
> > crisis or risk management plans?

--
Nicole Kegler
Communications Manager
University Information Security Office
Georgetown University
202-687-5784

Protecting data is a shared responsibility!

INSTALL antivirus and antispyware software.
USE strong passwords.
KNOW who you are dealing with online.
STORE confidential and sensitive data on encrypted devices only.
SHUT DOWN computers or disconnect from the Internet when it's not in use.