Re: Smartphones

[STEVE MAGRIBY <magriby () UT EDU>]

We allow students to connect with any mobile  phones. However, we continue to have a problem between the iPhone and 
Exchange 2003. When a student’s mailbox is full and they can no longer send and receive email the iPhone does not 
recognize the signal and continues to try syncing. The “active sync” errors generated on our front end (OWA) server 
become so frequent that the performance of Exchange (our back end server containing the mailboxes) slows to a crawl.

Have any of you experienced this problem and, if so, is there a fix for it in Exchange 2003?

 

Thanks and have a great holiday.

Steve Magriby

The University of Tampa

 

From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Patria, 
Patricia
Sent: Wednesday, December 16, 2009 3:14 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Smartphones

 

We allow connections via a BES server and an Active Sync Server (Windows Mobile and iPhones). Phones provided by the 
university are Blackberries. We also encourage the purchase of Blackberries for personal use (which also go through our 
BES server). We do enforce security on both Blackberries and non-Blackberries. You can read the full policy at 
http://info-privacy.bentley.edu/policy/handheld-device-policy. 

 

Hope that helps.

 

Patty

 

 

Patty Patria

Chief Information Security Administrator | Bentley University

175 Forest Street, Waltham, MA 02452 |781.891.2364 

 

 

 

From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Kellogg, 
Brian D.
Sent: Wednesday, December 16, 2009 12:58 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [SECURITY] Smartphones

 

We’re curious to see how other Institutions are handling Smartphone security and support for employees/faculty.

 

 

·        Do you allow non-university phones to sync with your email?

·        What security do you enforce on the phone if any; pins, encryption, …?

·        Do you allow all types of Smartphone’s or do you limit support to Blackberries or Windows mobile, or …?

·        If you support Blackberries do you run a BES server?  Any opinions on the BES server would be appreciated.

 

 

 

Thanks,

 

Brian Kellogg

St. Bonaventure University