Re: Official and Certified Email

[Ken Connelly <Ken.Connelly () UNI EDU>]

Off the top of my head before morning caffeine, so take it in that vein...

Perhaps establish something like www_uc_edu/announcements that contains 
one-liners and a relevant link.  The e-mail message could instruct 
recipients to go to the UC Announcements site (without including an 
actual link) and click on "My latest and greatest venture...".  The 
announcements page should probably be structured with the most recent at 
the top and retain announcements for a reasonable amount of time, 
perhaps depending upon how many there are.

-  ken

Mclaughlin, Kevin (mclaugkl) wrote:
> Hi All:
>
> Has anyone conquered yet how to have (example) their president send out an email with a link in it and have folks comfortable that it is not a 
> phishing scheme?   I now have community members ringing our phones off the hook when United Way, Fine Arts, etc. emails come to them with 
> instructions to click the link.  I applaud the fact that as a profession our awareness campaigns are working but am now struggling with the concept 
> of how to create an official email that everyone who receives it knows to trust. Certificates, IMO, are not the answer as most people don't even 
> know what the little certificate icon means, let alone how to hover over it to see if a message is authentic or not.  Of course, that could just be a 
> training issue that needs to start at a young age in order to get people used to looking for a "President's certificate" or a 
> "Help Desk Certificate", etc.  I suspect though (just a SWAG here on my part) that we will need to figure out an easier solution.   Any 
> ideas or thoughts would be greatly appreciated.
>
> -Kevin
>
> Kevin L. McLaughlin
> MS,CISM, CISSP, GLSC, PMP, ITIL Manager Certified
> Director, Information Security
> University of Cincinnati
>   

--
- Ken
=================================================================
Ken Connelly             Associate Director, Security and Systems
ITS Network Services                  University of Northern Iowa
email: Ken.Connelly () uni edu   p: (319) 273-5850 f: (319) 273-7373