Educause Security Discussion mailing list archives

Re: anti-spam software


From: Ken Connelly <Ken.Connelly () UNI EDU>
Date: Tue, 29 Jul 2008 07:51:46 -0500

We've been using IronMail for about five years (maybe six, time flies
when you're having fun...).  I am no longer responsible for those
machines, but still get consulted occasionally due to my 20+ years of
fulfilling the postmaster role here.  See interspersed below for my take
on the current IronMail product.

Jason C. Belford wrote:
Maria,

We have previously used Secure Mail (formerly Ciphertrust) Ironmail.
 However, based on our needs, we purchased Sophos PureMessage and have
been using it for over two years.  Below I have listed some of the
pros and cons of each - based on our experiences. (Note: I am sure
many changes may have been made to Ironmail in the last 2 years.  The
limitations listed below are based on our experiences when we ran
these boxes in our production environment.)

Our setup / requirements:
Centrally, we maintain 170+ domains
we receive 1 million + messages per day
our rule sets based on domain
we only proactively drop only the worst of the worst
we tag everything (spam and not spam based on a scale)
we have global rules set up in the central mail system to filter mail
to a Junk folder
we expire mail in the Junk folder after some period of time

Ironmail (appliances):
Pro:
Easy Interface
Great reporting mechanisms
Allowed different rules for users and domains
Attentive / quick technical support
Most of these are still valid, but we gave up on the reporting due to
the intense load it placed on the IronMail appliances.  We just dump off
selected logs and grep what we want from them.
Con:
Deferred retry schedule limited to 4 (total) retries (unlike Postfix,
Sendmail, etc which allow retrying every X hours for Y days)
improved, not sure that it's completely unlimited, but it's *far* better
than a total of 4 retries.
Applied first rule to message (i.e. if one domain said drop and other
just change subject and a message was addresses to both, it would only
do one.)
still valid con
No regex available
i think this is still a valid con
High false positive / false negative rate
in my opinion, this is no longer true.
Quarantine database has a limit of the number of messages it could
keep (way too small)
yup...  still a substantial limitation.  you can choose to discard
messages with higher scores or choose to shorten the time a message
stays in the quarantine before being expired out.
not all commands were available via command-line (GUI was required)
the command line is *not* usable for day-to-day management.  it lets you
peek at a few things, mostly in the logs of what has already transpired,
but there is virtually no configuration capability from the cli.  the
gui is heavily java-based, not my idea of a good thing, but seems to be
the way of the wicked these days.
used McAfee A/V (con for us since we already use it on the Desktop, it
was not providing much addition protection)
we initially chose sophos over (i think) mcafee.  then they phased
sophos out and went with authentium.  now, i think sophos is an option
again.

- ken

--
Jason C. Belford
Information Security Manager
Office of Information Technology
Georgia Institute of Technology
Phone: (404) 894 - 6159


--
- Ken
=================================================================
Ken Connelly             Associate Director, Security and Systems
ITS Network Services                  University of Northern Iowa
email: Ken.Connelly () uni edu   p: (319) 273-5850 f: (319) 273-7373

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