Educause Security Discussion mailing list archives

Re: OT: vendor contacts after list posting


From: Mark Rogowski <m.rogowski () UWINNIPEG CA>
Date: Wed, 11 Apr 2007 14:26:39 -0500

Ok everyone, put Sarah and Kevin on the "cool vendors" list...  ;-)

I for one would welcome vendors responses to questions I or others ask on the board.  Such responses like "Yeah, I 
recall that issue and this is how we fixed it" or "We dealt with a client who did <this>" are very helpful.  If they 
inject their products in their expalnations then so be it - I wouldn't let it cloud my judgement on what's being said 
as I'm sure it wouldn't cloud anyone elses here either.

I would also welcome a personal email from these folks if they have input into solving my problem(s).  But if its an 
email saying "buy our product" I have a special home for just those kinds of things..

Best,



Mark Rogowski
IT Security
Technology Solutions Centre
University of Winnipeg
Ph: (204) 786-9034

Kevin Moulton <kevin.moulton () ORACLE COM> 04/11/07 1:22 PM >>>
Hello,

As a vendor and a member of this list, it seems appropriate to reply.  I joined this list because, as an engineer in 
the security space who works with Higher Education, I sincerely wanted to know what security professionals in Higher Ed 
are talking about, and this list has been a great education for me.  

Just yesterday, I saw a post on an issue where I thought I could help the poster and wondered if it was appropriate for 
me to contact her.  While she provided a number in her signature, calling seemed way too presumptuous, so I simply 
wrote an email offering to have a chat.  I had no specific product in mind, but thought I could help in an educational 
way given my experience in Higher Ed and in other markets that the question related to.  If I don't hear back from this 
individual, then that will be the end of it.  This is the first time I have made any such contact.

I guess I can't speak for all vendors, but I'm in the job I'm in because I care about security, and I'm on this list to 
learn, and admittedly to help ensure that the products and services offered by my company meet the needs of Higher 
Education.  I hope you won't kick us out.   However, if the list implements a "no contact" rule, I certainly will abide 
by it.

Kevin Moulton
Manager, Security Solution Specialists
Oracle Corporation
Phone: 973-216-3124

Current thread: