Security Basics mailing list archives

RE: Helpdesk and monitor software


From: "Christian Campbell" <ccampbell () brueggers com>
Date: Tue, 26 Feb 2008 11:17:22 -0500

I currently use ServiceDesk+ from Adventnet.  It's features were appropriate
for what I needed.  You should download a demo to evaluate.

-----Original Message-----
From: listbounce () securityfocus com
[mailto:listbounce () securityfocus com] On Behalf Of Jason Bridge
Sent: Monday, February 25, 2008 6:47 PM
To: rafael.almeida () adml pt
Cc: security-basics () securityfocus com
Subject: Re: Helpdesk and monitor software

Adventnet's Service Desk might be the smoking gun you are looking for.
 It can take care of all of the things you are asking for.

HTH
Jason

On 23 Feb 2008 14:29:01 -0000,  <rafael.almeida () adml pt> wrote:
Hi,


 To measure the IT system I use Nagios and Cacti for communication
and server uptime.


 I need a software to helpdesk, application and licensing software
monitor. For the first I thinking use sharepoint 2007, for the second I
study MS SC and altiris.


 What you recommend for this proposes?


 Thanks


 Rafael


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