Re: Helpdesk and monitor software

["LAS" <las () pixie co za>]

I use an opensource tool that I am a Beta tester on as well ... 

You can even request feature additions for both monitoring and helpdesk.

http://www.spiceworks.com/2.1/

Some people have done some funky stuff with the Helpdesk module ... 

Like project management and collaborations.

Try it for yourself ... proof is in the pooding.

Regards

Lennard-Peter A. Sutherland (LAS)

----- Original Message ----- 
From: <rafael.almeida () adml pt>
To: <security-basics () securityfocus com>
Sent: Saturday, 2008, February 23 16:29
Subject: Helpdesk and monitor software


Hi,

To measure the IT system I use Nagios and Cacti for communication and server uptime.

I need a software to helpdesk, application and licensing software monitor. For the first I thinking use sharepoint 
2007, for the second I study MS SC and altiris. 

What you recommend for this proposes?

Thanks

Rafael