Different AV Prouducts

[pthroumoulos () rochester rr com]

Hello,

 

I was wondering if anybody could provide me with any positive information about switching from Symantec Corporate 
Edition (10.1.4.4000) to any other AV products. I have looked at a couple different solutions but am by no means a 
security guru and would appreciate any feedback I could get that would help persuade me to switch to a different 
solution. The two other products that I am considering are Kaspersky or Sophos. Reason I picked these two is that I 
have seen quite a few emails bounced back and forth about the quality of both of these products compared to Symantec. 
Obviously all AV products are going to be better at certain things than others such as detection and removal. All I am 
looking for is a product that I can implement on about 180+ clients and about 30 servers that will be easily managed 
and not have too large of a foot print and I do not want to have to visit every client to remove the old AV before 
deploying the new solution.
One of the reasons I would like to switch from Symantec to another product is that just recently I had to deal with 
their tech support for an issue we were experiencing on our clients. My experience with tech support has left me very 
jaded as it took them almost three weeks to figure out the problem.
The issue we were experiencing was when a user would log into their desktop explorer.exe would not load and they would 
only see their wallpaper (All dell machines) The solution to the issue was to turn of "tamper protection"
on all the clients, though this did solve the issue I am still a little concerned about the fact that you need to turn 
off any component of any AV product. I also feel like Symantec does not do the best job at detection of other types of 
malware besides viruses. Several times this year I had several infected clients that I had to rebuild because Symantec 
did not detect the issues till it was too late to do anything. If anybody could point me in the right direction to 
getting more info on a better AV solution than Symantec I would greatly appreciate it.