RE: Different AV Prouducts

["Eddy Alexandre" <EddyA () nichemediallc com>]

What about AVG Antivirus.  I had great results with them? 
Anything against using them?

Kind regards,
 
Eddy Alexandre
Dir. Information Technology
Niche Media
www.nichemediallc.com

 -----Original Message-----
From: listbounce () securityfocus com [mailto:listbounce () securityfocus com]
On Behalf Of Andy Cuff (Talisker)
Sent: Wednesday, August 13, 2008 12:07 PM
To: pthroumoulos () rochester rr com; security-basics () securityfocus com
Subject: RE: Different AV Prouducts

I would strongly suggest reconsidering your options and escalating your
issue with Symantec.  You may face the same support issues with another
AV vendor, in addition to trying to integrate a new AV into your
enterprise.

I'm not advocating Symantec over Sophos or Kapersky, I'm just
considering the impact of the change.  I

Regards

Andy Cuff
Computer Network Defence Ltd
www.SecurityWizardry.com
> I was wondering if anybody could provide me with any positive 
> information about switching from Symantec Corporate Edition
> (10.1.4.4000) to any other AV products. I have looked at a couple 
> different solutions but am by no means a security guru and would 
> appreciate any feedback I could get that would help persuade me to 
> switch to a different solution. The two other products that I am 
> considering are Kaspersky or Sophos.
> Reason I picked these two is that I have seen quite a few emails 
> bounced back and forth about the quality of both of these products 
> compared to Symantec. Obviously all AV products are going to be better

> at certain things than others such as detection and removal. All I am 
> looking for is a product that I can implement on about 180+ clients 
> and about 30 servers that will be easily managed and not have too 
> large of a foot print and I do not want to have to visit every client 
> to remove the old AV before deploying the new solution.
>
> One of the reasons I would like to switch from Symantec to another 
> product is that just recently I had to deal with their tech support 
> for an issue we were experiencing on our clients. My experience with 
> tech support has left me very jaded as it took them almost three weeks

> to figure out the problem.
>
> The issue we were experiencing was when a user would log into their 
> desktop explorer.exe would not load and they would only see their 
> wallpaper (All dell machines) The solution to the issue was to turn of

> "tamper protection"
>
> on all the clients, though this did solve the issue I am still a 
> little concerned about the fact that you need to turn off any 
> component of any AV product. I also feel like Symantec does not do the

> best job at detection of other types of malware besides viruses. 
> Several times this year I had several infected clients that I had to 
> rebuild because Symantec did not detect the issues till it was too 
> late to do anything. If anybody could point me in the right direction 
> to getting more info on a better AV solution than Symantec I would 
> greatly appreciate it.