Security Basics mailing list archives

Re: Changing user password policy


From: Raoul Armfield <armfield () amnh org>
Date: Wed, 27 Sep 2006 16:45:26 -0400

Another option is simply to set the PwdLastSet attribute to 0 this will force everyone to change their password. If you also set Password complexity rules before you do this, it will force everyone to use a complex password.

Raoul

krymson () gmail com wrote:
This is just scary. While I won't ask you to share it if you can't, just keep in mind the reason why you may need to do 
this. If you can phase it, for instance, do 1,000 people a day so that you can avoid swamping your help desk with the phone 
calls, that is better than doing all 10,000 out of the blue.

Definitely alert people well in advance that this will be happening.

If this is something you can do over the course of 30 days and have them trickle in slowly, just force everyone to make 
a new password next time them log in. After a month or two, audit the accounts for any that simply have not rebooted in 
a month. Then make this a permanent policy.

Since you need to get a new password to users but need to verify them over the phone, that kinda implies your help desk will need 
to contact the user, not the other way around (I could call in and ask for John Doe's password, unless you call me back...). 
And since you'll already have them on the phone, you may as well distribute the passwords that way. Help desk sets a quick 
password, user logs in, and is forced to change password so help desk no longer knows it.

As a last ditch effort if you have to do this tomorrow, I would suggest tonight changing everyone's password to something 
random, and make them call the help desk in the morning. The help desk can verify the user, change the password, set it to 
require a new password on next logon, and get the user back in and working...but be prepared for 10K users calling in that 
morning. Also, be prepared for people not having logged off and finding some network services don't work because their 
password is changed and now their account is locked out. :)

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--
Raoul Armfield
rarmfield at amnh dot org

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The NSA has designated Norwich University a center of Academic Excellence in Information Security. Our program offers unparalleled Infosec management education and the case study affords you unmatched consulting experience. Using interactive e-Learning technology, you can earn this esteemed degree, without disrupting your career or home life.

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