VPN & PPPoE

[Paul Gaskin <paul () midwesttechnologies com>]

I am new to the list and I'm not sure if this even falls into this category
but I'm getting desperate!

We have set up a VPN and it seems to work fine everyone can log on and move
around the network and send and receive email. 

One person though... on a DSL using PPPoE can not send e-mail. we have tried
everything... has anyone run into this problem? 

the user is on a Windows XP laptop connected to a Linksys wireless router
(Using PPPoE). and Outlook for E-mail. 

Any help would be greatly appreciated 

Thanks in advance 

Paul