RE: DCOM Hotfix breaks our software

[Alfred.Diggs () STIS com]

Hey the application that was running at 100% processor utilization, was it
starteak.exe or something? I had that same problem it almost seemed viral in
nature cause I would kill it and then it would re appear. And when I tried
to reboot it would try to install some keyboard crap at login. I am
currently having problems installing NAV CORP 8.01



ALFRED

-----Original Message-----
From: nee cee [mailto:nc () phat co nz] 
Sent: Tuesday, August 19, 2003 7:48 PM
To: alex.mole () realtimeworlds com
Cc: security-basics () securityfocus com
Subject: DCOM Hotfix breaks our software

Alex

I had it break around 15-20 machines in my office where cpu utilization was
at 100%, 4 of those were bsod's which i had to re-image. Apps were taking
around 5 minutes to do anything. It really didn't like one of the compaq
apps. I installed the 823980 patch on Win2k SP2 machines after the microsoft
advisory was changed to include sp2. I found installing service pack 4 fixed
it. I also had to reintall the 823980 patch as running the ms823980scan
showed that some were unpatched. sounds like you need to fix the laptops
quickly.

neal 



Hi

So, having diligently patched our PCs with hotfix 823980, it turns out that
it breaks a piece of software that is critical to our work. Removing the
hotfix fixes this software. It seems that the two are incompatible...

We're speaking to our software vendor to see if anything can be done about
it, but:

1) Has anyone else had issues with this fix? I've not noticed any
mentioned...
2) What would you suggest we do in the interim [until our software can be
   fixed]? We are behind a firewall, but there are several users who bring
   laptops into the office and use them on the network.


Thanks,

Alex

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