Re: Hulu thinks all my IP addresses are "business class", how to reach them?

[Blake Hudson <blake () ispn net>]

Owen DeLong wrote on 11/20/2019 11:51 AM:
> > On Nov 20, 2019, at 07:38 , Tom Beecher <beecher () beecher cc 
> > <mailto:beecher () beecher cc>> wrote:
> >
> >     Never did figure out if it was stupidity
> >     or malice driving that.
> >
> >
> > Personally I think it's neither; it's just $$$$$.
> >
> > They could invest in a robust system to accurately identify what they 
> > chose not to allow to access the service. Or, they can choose to run 
> > with a 'close enough' system with some legitimate users caught in the 
> > middle.
> >
> > They've most likely done the math and decided that the revenue lost 
> > from people getting caught up in inaccurate blocking is small enough 
> > that the investment in a more accurate method isn't worth it. This is 
> > unfortunately the more common decision in this age of worship at the 
> > Altar of Maximum Shareholder Value.
>
> I think you are exactly right here. It’s yet another example of how 
> the incentives around DRM are all messed up and are creating economic 
> bias in favor of screwing consumers as much as possible without 
> loosing too much revenue.
>
> What is needed is either a more conscientious consumer base that will 
> see this and react by voting with their wallets, or, regulation which 
> provides more costly penalties for screwing over legitimate consumers.
>
> Owen
I suppose a Hulu subscriber could dispute the charge or file a suit 
(class action?) for damages: "Hulu took my money, but didn't provide the 
services they advertised." As an ISP, some of us might even be in a 
position where we encounter losses due to Hulu's (mis)classification 
resulting in customers moving to the competition; I would think that 
would be sufficient grounds for a suit.