Re: Disney+ Geolocation issues

["Cassidy B. Larson" <alandaluz () gmail com>]

We're seeing the same thing.  Actually we saw it during pre-signup.
Reached out to Disney+ weeks ago as well, with no response.  Now it's
launched, our support lines are flooded with people unable to give Disney
all their moneys.    We finally got through to Disney+ support after 2.5hrs
on hold to supply them the error code, IP address, and zip code.. we'll see
if it's passed to the right folks.

On Tue, Nov 12, 2019 at 3:30 PM Michael Crapse <michael () wi-fiber io> wrote:

> Myself and a few other ISPs are having our eyeballs complain about
> disney+ saying that they're on a VPN. Does anyone have any idea, or who to
> contact regarding this issue?
> This is most likely improper geolocation databases. Anyone have an idea
> who they use?
>
> Mike