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Re: Disney+ Geolocation issues


From: Matthew Huff <mhuff () ox com>
Date: Wed, 13 Nov 2019 14:49:18 +0000

It’s not about optimization, it’s about the contract with the content providers. The agreement is to restrict content 
by geographical regions mainly for marketing purposes. They block VPN access to keep people from bypassing those 
restrictions. It’s true of all the streaming providers.

On Nov 13, 2019, at 9:44 AM, Robert Blayzor <rblayzor.bulk () inoc net> wrote:

On 11/12/19 5:28 PM, Michael Crapse wrote:
Myself and a few other ISPs are having our eyeballs complain about
disney+ saying that they're on a VPN. Does anyone have any idea, or who
to contact regarding this issue?
This is most likely improper geolocation databases. Anyone have an idea
who they use?



Same boat here. ARIN ISP with all valid SWIP clearly showing stateside
USA. So who knows what Disney+ is doing to block their viewers. Seems
rather silly to block viewing based on the connecting IP address.
Wouldn't you base it on the authorized viewer who is logged in and using
the service? I mean, that's what they are paying for. I get the whole
CDN steering thing, but the error message message sent back to the
viewer should not be to "call your ISP". Now you have support desks
taking thousands of worthless calls....

ESPN+ is guilty of the same garbage....

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