RE: Netflix VPN detection - actual engineer needed

[Robert Jacobs <rjacobs () pslightwave com>]

Seems everyone continues to forget the content providers are not Netflix...They are the Disney, Discovery, NBC, Turner 
ect... These are the ones that put clauses and restrictions in their licensing and re-broadcast agreements forcing 
things like Netflix is doing..   

Robert Jacobs | Network Director/Architect 

Direct:  832-615-7742
Main:   832-615-8000
Fax:    713-510-1650

5959 Corporate Dr. Suite 3300; Houston, TX 77036



A Certified Woman-Owned Business 

24x7x365 Customer  Support: 832-615-8000 | support () pslightwave com
This electronic message contains information from Phonoscope Lightwave which may be privileged and confidential. The 
information is intended to be for the use of individual(s) or entity named above. If you are not the intended 
recipient, any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have 
received this electronic message in error, please notify me by telephone or e-mail immediately.



-----Original Message-----
From: NANOG [mailto:nanog-bounces () nanog org] On Behalf Of Spencer Ryan
Sent: Friday, June 3, 2016 2:49 PM
To: Cryptographrix <cryptographrix () gmail com>
Cc: North American Network Operators' Group <nanog () nanog org>
Subject: Re: Netflix VPN detection - actual engineer needed

I don't blame them for blocking a (effectively) anonymous tunnel broker.
I'm sure their content providers are forcing their hand.
On Jun 3, 2016 3:46 PM, "Cryptographrix" <cryptographrix () gmail com> wrote:

> Netflix needs to figure out a fix for this until ISPs actually provide 
> IPv6 natively.
>
>
>
> On Fri, Jun 3, 2016 at 3:13 PM Blair Trosper <blair.trosper () gmail com>
> wrote:
>
> > Confirmed that Hurricane Electric's TunnelBroker is now blocked by 
> > Netflix.  Anyone nice people from Netflix perhaps want to take a 
> > crack at this?
> >
> >
> >
> > On Thu, Jun 2, 2016 at 2:15 PM, <mike.hyde1 () gmail com> wrote:
> >
> > > Had the same problem at my house, but it was caused by the IPv6
> > connection
> > > to HE.  Turned of V6 and the device worked.
> > >
> > >
> > > --
> > >
> > > Sent with Airmail
> > >
> > > On June 1, 2016 at 10:29:03 PM, Matthew Kaufman 
> > > (matthew () matthew at)
> > > wrote:
> > >
> > > Every device in my house is blocked from Netflix this evening due 
> > > to their new "VPN blocker". My house is on my own IP space, and 
> > > the
> outside
> > > of the NAT that the family devices are on is 198.202.199.254, 
> > > announced by AS 11994. A simple ping from Netflix HQ in Los Gatos 
> > > to my house should show that I'm no farther away than Santa Cruz, 
> > > CA as microwaves fly.
> > >
> > > Unfortunately, when one calls Netflix support to talk about this, 
> > > the only response is to say "call your ISP and have them turn off 
> > > the VPN software they've added to your account". And they 
> > > absolutely refuse to escalate. Even if you tell them that you are essentially your own ISP.
> > >
> > > So... where's the Netflix network engineer on the list who all of 
> > > us
> can
> > > send these issues to directly?
> > >
> > > Matthew Kaufman