nanog mailing list archives

Re: NANOG67 - Tipping point of community and sponsor bashing?


From: Paras Jha <paras () protrafsolutions com>
Date: Tue, 14 Jun 2016 16:51:36 -0400

The world of networking is in itself decentralized. In the event a certain
network starts behaving badly, other networks will take appropriate action
by themselves if they see it as a problem.

I see no need to become a nanny state over issues like this. If someone is
being belligerent and harming people, that's a different story. But
criticism is criticism, and a sharp tongue isn't reason enough to try to
censor viewpoints. Individuals who see it as a problem are more than free
to take action to protect themselves (read: stop listening to them).

On Tue, Jun 14, 2016 at 4:29 PM, Rich Kulawiec <rsk () gsp org> wrote:

On Tue, Jun 14, 2016 at 01:40:20PM -0400, Peter Beckman wrote:
 Negative feedback, respectfully and objectively delivered, should be
 embraced as opportunities to improve ourselves, our products and our
 services, not shunned and silenced because it points out a flaw.

1. This.  A hundred times this.

2. This is why we have RFC 2142 (which specifies role addresses
such as postmaster@, abuse@, and so on): so that we can easily and
quickly tell each other when we're screwing up so that it can be fixed.
This is why all professional and responsible operations maintain those
addresses, pay attention to what shows up there, read it, analyze it,
act on it, and respond to it.  This is and has been an instrinic part
of our operational culture for decades -- even though we all know
that just about every message ever received via them will be negative.
(Because nobody's going to drop a line to hostmaster@ noting that our
DNS servers are all working perfectly.)

A critical presentation is really no different than an email message
to webmaster@ that points out a 404'd URL.  It's an opportunity to
fix something and to do better.

---rsk




-- 
Regards,
Paras

President
ProTraf Solutions, LLC
Enterprise DDoS Mitigation


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