nanog mailing list archives
Re: Why does abuse handling take so long ?
From: Jason Bertoch <jason () i6ix com>
Date: Mon, 14 Mar 2011 16:51:13 -0400
On 3/14/2011 2:13 PM, Valdis.Kletnieks () vt edu wrote:
On Mon, 14 Mar 2011 12:35:27 EDT, David Miller said:Define "contacts don't work properly". - Email / phone number does not exist? - Email / phone was answered by unhelpful person?Somewhere between these two should be "email/phone number exists, but is completely unable to serve the function" (auto-responders that tell you they can't act on your report without the information that was already in the note they are auto-responding to, in the format they requested, Level 1 desk unable to escalate to a Level 2, etc etc).
My favorite is: -----Original Message-----
After investigation, we have determined that this email message did notoriginate from the Yahoo! Mail system. It appears that the sender of this message forged the header information to give the impression that it came from the Yahoo! Mail system.Original Message Follows:-------------------------Received: from nm20.bullet.mail.ac4.yahoo.com(nm20.bullet.mail.ac4.yahoo.com [98.139.52.217])
-- /Jason
Current thread:
- Re: Why does abuse handling take so long ?, (continued)
- Re: Why does abuse handling take so long ? goemon (Mar 13)
- Re: Why does abuse handling take so long ? Larry Brower (Mar 13)
- Re: Why does abuse handling take so long ? Leo Bicknell (Mar 13)
- Re: Why does abuse handling take so long ? Alexander Maassen (Mar 13)
- Re: Why does abuse handling take so long ? goemon (Mar 13)
- Re: Why does abuse handling take so long ? Suresh Ramasubramanian (Mar 13)
- Re: Why does abuse handling take so long ? William Allen Simpson (Mar 14)
- Re: Why does abuse handling take so long ? Leo Bicknell (Mar 14)
- Re: Why does abuse handling take so long ? David Miller (Mar 14)
- Re: Why does abuse handling take so long ? Valdis . Kletnieks (Mar 14)
- Re: Why does abuse handling take so long ? Jason Bertoch (Mar 14)
- Re: Why does abuse handling take so long ? Douglas Otis (Mar 14)