nanog mailing list archives
Re: What do you do when your Home ISP is down?
From: Jay Ashworth <jra () baylink com>
Date: Thu, 18 Aug 2011 18:34:19 -0400 (EDT)
----- Original Message -----
From: "Jon Lewis" <jlewis () lewis org>
It can be frustrating talking to their frontline people, but unless you have contacts there in network engineering, what else are you going to do?
I just want to put in a tip o' the hat here to the BHN/RoadRunner *business* support people who handle Tampa Bay. I have had to call them, oh, 20 or 30 times in the last 5-7 years, mostly on behalf of clients, and their front line is *sharp*. They understand CIDR, they don't freak out about DNS, and they understand MTR -- hell, some of them *use* MTR. And they don't get scared when you know what you're talking about. Huzzah. Cheers, -- jra -- Jay R. Ashworth Baylink jra () baylink com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274
Current thread:
- What do you do when your Home ISP is down? Mark Keymer (Aug 18)
- Re: What do you do when your Home ISP is down? PC (Aug 18)
- Re: What do you do when your Home ISP is down? Ariel Biener (Aug 18)
- Re: What do you do when your Home ISP is down? Owen DeLong (Aug 18)
- Re: What do you do when your Home ISP is down? Matthew Petach (Aug 27)
- Re: What do you do when your Home ISP is down? Ariel Biener (Aug 18)
- Re: What do you do when your Home ISP is down? William Herrin (Aug 18)
- Re: What do you do when your Home ISP is down? Jon Lewis (Aug 18)
- Re: What do you do when your Home ISP is down? Owen DeLong (Aug 18)
- Re: What do you do when your Home ISP is down? Jay Ashworth (Aug 18)
- RE: What do you do when your Home ISP is down? Voll, Toivo (Aug 25)
- Re: What do you do when your Home ISP is down? mikea (Aug 18)
- Re: What do you do when your Home ISP is down? Valdis . Kletnieks (Aug 18)
- Re: What do you do when your Home ISP is down? Jay Nakamura (Aug 18)
- RE: What do you do when your Home ISP is down? Eric Wieling (Aug 18)
- Re: What do you do when your Home ISP is down? mikea (Aug 18)
- Re: What do you do when your Home ISP is down? Gary Buhrmaster (Aug 18)
- Re: What do you do when your Home ISP is down? Harry Hoffman (Aug 18)
- RE: What do you do when your Home ISP is down? Greg Smythe (Aug 18)
- Re: What do you do when your Home ISP is down? Owen DeLong (Aug 19)
- RE: What do you do when your Home ISP is down? Eric Wieling (Aug 18)
(Thread continues...)
- Re: What do you do when your Home ISP is down? PC (Aug 18)