Re: Online games stealing your bandwidth

[Jason Iannone <jason.iannone () gmail com>]

In my experience users aren't willing to pay for dedicated bandwidth.

On Tue, Sep 28, 2010 at 1:22 PM, manolo hernandez <mhernand1 () comcast net> wrote:
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> On 9/28/10 3:01 PM, Warren Bailey wrote:
> > Jack,
> >
> > Apologies, I did not realize that you guys were doing so much. Please don't take my last email as anything which was 
> > intended to question or insult you guys. Up here (Alaska) we have about 100,000 cable subscribers along with mixed 
> > Fiber/DSL/POTS access and nearly 50,000 cellular customers with high speed data around our Metro network. I am an RF 
> > Engineer, however the network I run is IP based (satellite) and I run in the neighborhood of 250mbps forward and 
> > 30mbps return to most of the State of Alaska. I find that anywhere from 40-65% of our total traffic is 
> > "questionable", which is why I was asking about an ISP who liked their users downloading torrents. It is very 
> > difficult to gauge a users behavior if they are on an "all out" downloading binge over a weekend. Normally, a user 
> > logs in and does what they need to in a relatively short amount of time (hours). In the case of most providers, we 
> > oversubscribe our resources and have found this model is beginning to not apply to
> user behavior changes. Long gone are the days of the user turning off their computers, and our customer base (rural 
> Alaska) have few things to do besides use the internet. This has made a "perfect storm" of sorts, as we are now 
> seeing most of our users utilizing 70%+ of their allocated (purchased) bandwidth 24 hours a day. The vast majority of 
> the night use is gaming, and bit torrent. It makes things much more complicated when trying to give an experience to 
> people..
> > //warren
> >
> > -----Original Message-----
> > From: Jack Bates [mailto:jbates () brightok net]
> > Sent: Tuesday, September 28, 2010 10:26 AM
> > To: Warren Bailey
> > Cc: Richard Barnes; NANOG
> > Subject: Re: Online games stealing your bandwidth
> >
> > On 9/28/2010 1:00 PM, Warren Bailey wrote:
> > > Jack,
> > >
> > > Forgive me if I'm mistaken, but looking at your website - do you only offer dial up services? This could be the 
> > > background for a statement like "a proper ISP doesn't encourage any type of traffic." We have a couple of OC-192 
> > > running to Seattle, so certain "types" of traffic can make a good day turn very badly without some traffic 
> > > "management".
> >
> > BrightNet itself has ILEC's as customers. We're a turnkey glue for ILECs
> > nearby. Among other things, I provide engineering support and advise for
> > each ILEC. Each has their own levels of service, management, and
> > technologies deployed including wireless, cellular, DSL, FTTH, and
> > cable. I'm currently running around 1.2gbit between us and 4 NSP
> > transits with 3gbit available. Some of the ILECs have additional load
> > shifting with other transits. I estimate the need to go 10Gig ring or
> > split transit in less than 5 years at current growth rates, and the
> > largest problem we've run into is getting infrastructure to handle gig-e
> > speeds out of rural ILECs for the 100+ mile longhauls. I've had issues
> > with gig-e connectivity just getting out of OKC to enough NSP transits
> > and it will become more difficult/expensive when we do hit 10G.
> >
> > As it currently stands, we usually have no problems with event spikes,
> > though we sometimes have to tweek the traffic paths depending on how the
> > NSPs do. The largest issues have always been the last mile. As we
> > resolve last mile costs (which dropping 100% fiber in a rural area today
> > doesn't have the safety nets and guarantees that were provided when
> > copper was dropped in), we'll then have to tackle the longhaul
> > connectivity issues, but hopefully the cost to handle that will drop as
> > well.
> >
> >
> > Jack
> What is keeping your company from buying more bandwidth? I find the
> excuse of over subscription to be a fail. If that's your companies
> business model then it should not be whining when people are using what
> you sell them. Provision bandwidth accordingly and stop being cheap and
> squeezing every last dime from the end user for bandwidth that can be
> had for less than the price of a burger in some places.
>
>
>
> Manny
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