nanog mailing list archives
OOB customer communications (Re: Looking for Support Contact at Equifax)
From: Mike Lewinski <mike () rockynet com>
Date: Sun, 26 Apr 2009 20:40:46 -0600
We're experimenting with Twitter as a means to communicate anytime there are system-wide outages (in addition to regular maintenance notifications). Adoption is slow but I foresee growth once we really get the word out.
Being a data and VoIP provider, certain events can effect both email and telephone communications, so having a truly OOB method of contact is potentially invaluable.
It would be awesome if there was a service like twitter that wasn't down as often as it is.
Anyone have a list of all xSPs using Twitter? Mike
Current thread:
- Looking for Abuse Contact at AT&T Stasiniewicz, Adam (Apr 25)
- Looking for Support Contact at Equifax John Martinez (Apr 26)
- Re: Looking for Support Contact at Equifax Ben (Apr 26)
- Re: Looking for Support Contact at Equifax John Martinez (Apr 26)
- OOB customer communications (Re: Looking for Support Contact at Equifax) Mike Lewinski (Apr 26)
- Re: OOB customer communications (Re: Looking for Support Contact at Equifax) JoeSox (Apr 26)
- Re: OOB customer communications (Re: Looking for Support Contact at Equifax) Suresh Ramasubramanian (Apr 26)
- Re: OOB customer communications (Re: Looking for Support Contact at Equifax) Mike Lewinski (Apr 27)
- Re: OOB customer communications (Re: Looking for Support Contact at Equifax) Brandon Galbraith (Apr 27)
- Re: OOB customer communications (Re: Looking for Support Contact at Equifax) Andy Davidson (Apr 29)
- Re: Looking for Support Contact at Equifax Ben (Apr 26)
- Looking for Support Contact at Equifax John Martinez (Apr 26)
- Equifax is experiencing a system wide outage tix #8015791 John Martinez (Apr 26)