RE: What to do when your ISP off-shores tech support

["Tomas L. Byrnes" <tomb () byrneit net>]

Cox Communications has fully on-shore support. Here in SD they are
actually LOCAL.

Their TS staff are responsive and courteous. I only wish their network
were more reliable. (They're better than SBC in my experience, however.)



> -----Original Message-----
> From: chaim.rieger () gmail com [mailto:chaim.rieger () gmail com]
> Sent: Wednesday, December 24, 2008 9:47 AM
> To: Jay Hennigan; Matthew Black
> Cc: nanog () nanog org
> Subject: Re: What to do when your ISP off-shores tech support
>
> In socal switch to dslextreme
>
>
> ------Original Message------
> From: Jay Hennigan
> To: Matthew Black
> Cc: nanog () nanog org
> Subject: Re: What to do when your ISP off-shores tech support
> Sent: Dec 24, 2008 09:43
>
> Matthew Black wrote:
> > I've had difficulties reaching anyone with a brain
> > at my DSL provider Verizon California.
>
> Switch to a local ISP with local tech support.
>
> --
> Jay Hennigan - CCIE #7880 - Network Engineering - jay () impulse net
> Impulse Internet Service  -  http://www.impulse.net/
> Your local telephone and internet company - 805 884-6323 - WB6RDV
>
>
>
> Sent via BlackBerry from T-Mobile