RE: Constant spam from Verizon.net

["Starnes, Richard" <Richard.Starnes () cwmsg cwplc com>]

VERIZON (Formally Bell Atlantic) (08/03)
Contact Name
Online Service                  Verizon,
Online Service Address          1095 Avenue of the Americas Room 2900, New York, NY 10036
Voice Number                    212-395-0521, 800-997-3287 (Verizon Security)
Fax Number                      212-921-4636
LE Number                       800-451-5242, Option 4

VERIZON ON-LINE (GTE.net LLC legacy) (10/01)
Contact Name                    Scott Lebredo, Legal Compliance and External Affairs
Online Service                  Verizon On-Line, BellAtlantic.net, GTE.net (GTE.net LLC Legacy)
Online Service Address          4055 Corporate Drive, Grapevine, TX 76051
Voice Number                    214-513-6807
Fax Number                      214-513-6795
                                1-800-483-2280 - Non Business hours and emergency only
Email                           Investigations () ins gte com
(Non-Business hours and Emergencies Contact Operation Support Center @ 800-483-2280)

VERIZON WIRELESS (Formally Airtouch) (02/04)
Contact Name
Online Service                  Verizon Wireless
Online Service Address          CellCo Partnership d/b/a/ Verizon Wireless, 51 Chubb Way Branchburg, NJ 08876
Voice Number                    908-429-3885
Fax Number (Subpoena)           908-203-5876/5878 
Fax Number (Court Order)        908-203-5875/5877

Richard Starnes, MSc, CISSP, BS7799 Auditor, MCSE
Director of Incident Response
Managed Security Operations Centre (MSOC)
Cable and Wireless
E-mail: richard.starnes () cw com
Fax: +44 (0) 207-758-4001
Mobile: +44 (0) 77-7167-3727
Direct: +44 (0) 208-955-0868
Skype: CALLTO://rstarnes

President, ISSA UK chapter <http://www.issa-uk.org/>
Best Managed Security Service, SC Magazine Awards, Finalist 2003, 2005
Best Information Security Manager, SC Magazine Awards, Finalist 2005


> -----Original Message-----
> From: Stephan Neofitou [mailto:sneofitou () bluetongue com]
> Sent: 08 July 2005 00:05
> To: Patrick Kremer; incidents () securityfocus com
> Subject: RE: Constant spam from Verizon.net
>
>
> 1. Place a phone call to the Verizon Noc centre.
> 2. Get your isp to block the ip addresses further up stream on your
> route, and 
> 3. also get your isp's Nocs to deal with Verizon (they will have more
> pull).
>
> -----Original Message-----
> From: Patrick Kremer [mailto:patrick () nicsys net] 
> Sent: Friday, 8 July 2005 4:49 AM
> To: incidents () securityfocus com
> Subject: Constant spam from Verizon.net
>
> I am at a loss for what to do.
>
> I'm taking spam messages at the rate of 6,000 per day from a specific
> e-mail address linked to several Verizon DSL IP addresses.
>
> I have sent numerous logfiles to both security@ and abuse () verizon net
> and have received no response.
>
> I have spoken with their tech support numerous times and both they and
> their supervisors say they can not help, they claim the 
> e-mail addresses
> are the only recourse.
>
> Does anyone have any other contact information?

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