Re: Amazon customer service

["Blanchard, Michael (InfoSec)" <michael.blanchard () emc com>]

ToS's have been shot down in the courts when they've been confronted, not always but they have been.  NOTHING prevents 
you from suing for any reason, even if you have an iron-clad contract...  whether or not you'll be successful, that's a 
different story  ;-)

 I would go to the press, I'd make the biggest stink that I possibly could....  loudly and publicly...  the liberal 
media just LOVES stories like these...   "little person against giant corporation" would be the byline....  I would 
mention in those interviews that I'm thinking about suing.... I'd get the EFF involved and anyone else that will listen 
and help make my story loud and public....

 By the sound of it she had thousands of dollars worth of books on there....

 I stand by what I said... I will never, nor any of my family members ever, purchase a Kindle, period....  I had no 
idea that they *could* remotely wipe my device....  once I buy a device it's mine to do what I wish with it... that 
might be using it as designed, or using my conventional item in an unconventional manner :-)

 Mike B

Michael P. Blanchard
Senior Security Engineer, CISSP, GCIH, CCSA-NGX, MCSE
Office of Information Security & Risk Management
EMC ² Corporation
32 Coslin Drive
Southboro, MA 01772


-----Original Message-----
From: funsec-bounces () linuxbox org [mailto:funsec-bounces () linuxbox org] On Behalf Of Rich Kulawiec
Sent: Tuesday, October 23, 2012 11:50 AM
To: funsec () linuxbox org
Subject: Re: [funsec] Amazon customer service

On Tue, Oct 23, 2012 at 02:55:14PM +0000, Blanchard, Michael (InfoSec) wrote:
> Wow, my next call would be to a lawyer

Not much point in that.  You agreed to their terms-of-service when
you bought the device, and those terms not only include the stipulation
that they can do this to you at will, but that all such disagreements
will be resolved in a manner of their choosing, which does not include
letting you sue them.

---rsk
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