RE: Vendors's DUMB question

[<Toralv_Dirro () McAfee com>]

The problem with those questions is that often the machines running NT
are very important to them, running expensive legacy applications that
they don't want to replace, control machinery etc.

Thus the answer to "will it be a show stopper ..." is going to be "yes"
if there are others that offer support.


cheers,
Toralv
 

> -----Original Message-----
> From: funsec-bounces () linuxbox org 
> [mailto:funsec-bounces () linuxbox org] On Behalf Of 
> Valdis.Kletnieks () vt edu
> Sent: Sonntag, 10. September 2006 04:51
> To: Kevin McAleavey
> Cc: funsec () linuxbox org
> Subject: Re: [funsec] Vendors's DUMB question
>
> On Sat, 09 Sep 2006 11:47:06 EDT, Kevin McAleavey said:
> > for ten years now and every time we'd polled customers in 
> the past as 
> > to dropping "NT" code, we'd get "we still have people running that."
>
> So ask them (and yourself) the obvious follow-on questions:
>
> "Will it be a show-stopper if our product supports 11,997 of 
> your 12K users, but fails to support those 3 NT users?"
>
> "How much extra are you willing to pay for NT support?"
>
> "If you're concerned enough about malware to pay for an 
> anti-malware product, why are you still running NT?  What are 
> you doing for security patches, and how do you know the boxes 
> aren't pwned already?"
>
> (for yourself) "Do I sell enough NT licenses that they 
> actually pay for the added support costs, or am I spending 
> $100K a year in supporting something that I only get $10K in 
> generated revenue?"
>
> >  Is it STILL true?   :(
>
> The important question isn't whether it's still true, but 
> whether it's still true in great enough numbers to matter to 
> your balance sheet.

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