Re: Remote Desktop Policies

[Nick Kartsioukas <lists.educause.security () CHANGE NIGHTWIND NET>]

On Tue, 21 Dec 2010 19:43 +0000, "Webb, Justin"
<justin.webb () MARQUETTE EDU> wrote:
>                 We are in the process of reviewing our policies regarding
>                 Remote Desktop and I am curious how other institutions
>                 are handling this. Do you allow it at all, or with
>                 qualifications (must be VPNed in), and do you use a
>                 software suite (Citrix, e.g.), or RDP (or VNC,  the
>                 like)? Also, do you require some sort of sign-off before
>                 access is given, from a supervisor, or the employee
>                 themselves? Lastly, do you use RDP for remote support and
>                 allow local admin access to the machine? Thanks in
>                 advance.

We provide Citrix access from offsite to all faculty and staff, they are
presented with a limited desktop environment that includes access to
their network drives.  For network admins, we have RDP and SSH all via a
VPN.
--
Nick Kartsioukas
Cuesta College Computer Services
805-546-3248