Educause Security Discussion mailing list archives

Re: Marketscore and Higher Ed


From: Joel Rosenblatt <joel () COLUMBIA EDU>
Date: Fri, 7 Jan 2005 11:42:09 -0500

Just for the record, I contacted the GC office at Ernst & Young when we
first started looking into Marketscore.  They have certified that the
connection between the client computer and the Marketscore servers meet the
requirements for their WebTrust logo.  They had no official comment on what
the MarketScore company was doing, since that was not what they were asked
to check on.  They basically certified that when you "sign up" for the
MarketScore service, your data is safe.

Joel Rosenblatt

Joel Rosenblatt, Senior Security Officer & Windows Specialist, AcIS
Columbia University, 612 W 115th Street, NY, NY 10025 / 212 854 3033
http://www.columbia.edu/~joel


--On Friday, January 07, 2005 10:29 AM -0600 Theresa Semmens
<theresa.semmens () NDSU NODAK EDU> wrote:

Mike, are you going to request a formal written statement from Marketscore
that states it is doing everything in your best interests to protect the
university data you are responsible for?

While it may look like they are meeting industry standards in privacy
protection, I am not comfortable with any public, sensitive, intellectual,
confidential university data traveling through any third party server for
which I have no specific formal written guarantee stating that it is doing
everything within all federal laws and regulations to protect the
information it gleans.

HIPAA requires a Business Associate Agreement.  Are you going to request
one from them? I know I'm reaching a bit far here, but I think it's
important to make such a point.

Theresa Semmens
IT Security Officer
North Dakota State University
IACC 210C
Ph: 701-231-5870
E-mail: theresa.semmens () ndsu nodak edu

-----Original Message-----
From: The EDUCAUSE Security Discussion Group Listserv
[mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Mike Wiseman
Sent: Friday, January 07, 2005 10:15 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Marketscore and Higher Ed

I did a little investigation (well, web surfing) of Marketscore's claimed
privacy policy
which proved to be interesting.

On their home page is a WebTrust icon. Following the hyperlink is a report
from the
WebTrust organization that says Marketscore has met the requirements of
their 'WebTrust
Online Privacy' assurance service as determined by Ernst & Young. The
WebTrust main
website http://www.webtrust.org/overview.htm lists four assurance services
that they
provide: WebTrust Online Privacy, WebTrust Consumer Protection, WebTrust,
and WebTrust for
Certification Authorities.

The latter one turns out to be the main trust requirement that Microsoft
specifies for any
organization applying to have their root CA cert installed in their
products
http://www.microsoft.com/technet/security/news/rootcert.mspx#EFAA .

I am not familiar with the details of obtaining these approvals or how
they compare to
each other since I'm not an accountant. But I am beginning to feel assured
that the
Marketscore is meeting a recognized industry standard in privacy
protection.

Mike


Mike Wiseman
Manager - Computer Security Administration
Computing and Networking Services
University of Toronto

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Joel Rosenblatt, Senior Security Officer & Windows Specialist, AcIS
Columbia University, 612 W 115th Street, NY, NY 10025 / 212 854 3033
http://www.columbia.edu/~joel

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Participation and subscription information for this EDUCAUSE Discussion Group discussion list can be found at 
http://www.educause.edu/groups/.

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