Re: Remote Access solution

[Gareth Fletcher <gareth.fletcher () gmail com>]

Citrix go2assist looks like it's going places.

We use it for customers over the Internet and it's fantastic, wouldn't  
use it internally (needs to talk to Citrix hq). It's still in beta  
until feb so you can check it out for free. Internally we use custom  
branded vnc software, although I'm interested in what other people are  
using...

Cheers
Gareth

Sent from iPhone

On 24/01/2009, at 8:40 AM, "Serge Vondandamo" <serge.vondandamo () orange fr 
> wrote:

> I use webex and LogMeIn.
>
> Easy and can be secured.
>
> Cheers,
> Serge Vondandamo
>
> -----Original Message-----
> From: listbounce () securityfocus com [mailto:listbounce () securityfocus com 
> ] On
> Behalf Of Haymi Rock
> Sent: Friday, January 23, 2009 5:14 AM
> To: security-basics () securityfocus com
> Subject: Remote Access solution
>
>
> Hello everyone,
>
> I started working as a technical customer support for a company who
> has a lot of customers in the whole world. They are using PCAnywhere
> for remote access, but sometimes it doesn't work.
>
> My question is about what is the most reliable, secure software that
> can support as well "Access Invitations" (Such as Microsoft's Remote
> Assistant)?
> What do big organizations use for remote access or remote management?
>
> Your help is so much appreciated.
> Best regards,
>
> Simon