Re: Remote Access solution

[Nick Owen <nickowen () mindspring com>]

Haymi Rock wrote:
> Hello everyone,
>
> I started working as a technical customer support for a company who
> has a lot of customers in the whole world. They are using PCAnywhere
> for remote access, but sometimes it doesn't work.
>
> My question is about what is the most reliable, secure software that
> can support as well "Access Invitations" (Such as Microsoft's Remote
> Assistant)?
> What do big organizations use for remote access or remote management?
>
> Your help is so much appreciated.
> Best regards,
>
> Simon

Simon:

One thing to consider is that you might eventually need to implement
two-factor authentication for some or all of the customers to meet
regulatory or privacy rules.  Choosing a solution now that supports
radius for authentication will allow greater flexibility later should
the requirements change.

HTH,

Nick

-- 
Nick Owen
WiKID Systems, Inc.
404-962-8983 (desk)
http://www.wikidsystems.com
Commercial/Open-source Two-Factor Authentication