Security Basics mailing list archives
RE: How to authentificate an user via telephon?
From: "Darryl W. Malcolm" <DMalcolm () acuent com>
Date: Wed, 4 Dec 2002 13:47:28 -0500
There are on the market utilities which will let users reset their own password through a series of personal questions -----Original Message----- From: Bent.Mathiesen () swisscom com [mailto:Bent.Mathiesen () swisscom com] Sent: Wednesday, December 04, 2002 12:00 PM To: security-basics () lists securityfocus com Cc: rsieber () web de Subject: RE: How to authentificate an user via telephon? Hi Robert There are a lot of scenarios. However, for the "ups, I typed wrong 3x in a row", I have seen the following solution: A voice-recognition system, where you can call a system and through a menu and auto generated number sequence (that need to be repeated with your voice) can reset your account. Work 24/7 - if you want. Other solution, call superusers ? Best regards Bent -----Original Message----- From: Robert Sieber [mailto:rsieber () web de] Sent: Tuesday, December 03, 2002 7:50 PM To: security-basics () lists securityfocus com Subject: How to authentificate an user via telephon? Hello colleauges, imaging the following situation: User calls the helpdesk to reset/alter some kind of account-password (NT, RAS, PKI-PIN ...) and you has to determin wheter the user is the correct (owner of the account) user. What would you do to authentificate the users identity? What are good methodes to do this? It should be easy for the user but secure for the administration. Robert -- http://board.protecus.de - Firewalls, Security and more ...
Current thread:
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- Re: Switch and Hub Testing Project Julian Young (Dec 09)
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- RE: How to authentificate an user via telephon? Bent.Mathiesen (Dec 04)
- Re: How to authentificate an user via telephon? Torsten Mueller (Dec 05)
- Re: How to authentificate an user via telephon? Margles Singleton (Dec 04)
- RE: How to authentificate an user via telephon? Champion, Steve (Dec 04)
- RE: How to authentificate an user via telephon? Valter Santos (Dec 05)
- RE: How to authentificate an user via telephon? Brian Cook (Dec 05)
- RE: How to authentificate an user via telephon? Schuler, Jeff (Dec 05)
- RE: How to authentificate an user via telephon? McLaughlin, Bryan (Dec 05)
- AW: How to authentificate an user via telephon? Robert Sieber (Dec 05)
- RE: How to authentificate an user via telephon? Darryl W. Malcolm (Dec 05)
- RE: How to authentificate an user via telephon? Art Tarsha (Dec 05)
- Re: How to authentificate an user via telephon? Chris Berry (Dec 06)
- Re: RE: How to authentificate an user via telephon? Robert Sieber (Dec 06)
- RE: How to authentificate an user via telephon? mario . walter (Dec 06)
- RE: How to authentificate an user via telephon? Gary Turovsky (Dec 06)
- RE: How to authentificate an user via telephon? Mark Medici (Dec 06)
- RE: How to authentificate an user via telephon? Chris Berry (Dec 06)