Re: ask.wireshark service unavailable

["Maynard, Chris" <Christopher.Maynard () IGT com>]

> From: Wireshark-users [mailto:wireshark-users-bounces () wireshark org] On Behalf Of David Aldrich
> Sent: Monday, July 23, 2018 11:16 AM
> To: wireshark-users () wireshark org
> Subject: [Wireshark-users] ask.wireshark service unavailable
>
> On https://ask.wireshark.org when I try to login or recover my account I see:
> Service Unavailable
> The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try 
> again later.
> It's been like this for a week or more.  Is there a site problem?

In case this happens again to someone else, I thought I'd explain what happened here.  In this case, the user had an 
account on the old Q&A site (now at https://osqa-ask.wireshark.org/), so when he tried to log into the new site at 
https://ask.wireshark.org/questions/, he didn't actually have an account there.  His old account wasn't migrated 
because his reputation points on the old site were below the 25 point threshold that Gerald applied in order to avoid 
migrating over all the spam accounts, explained more fully at 
https://osqa-ask.wireshark.org/questions/60424/osqa-is-unmaintained-whats-next.

"Service Unavailable" is certainly a strange way to report, "No account exists with that username", but that seems to 
have been what was reported.  Incidentally, I tried logging in with an invalid account, but it just caused the login 
page to be refreshed for me.

- Chris
P.S. David created a new account on the new site and I restored his reputation points from the old site, although I 
wasn't able to restore any of his badges.










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