Troubleshooting VOIP calls

[Joe Beams <beamsws () gmail com>]

I am attempting to figure out why call quality is soo poor, I have got a
packet capture from our system with 2 calls in it.  I am just not sure
exactly what I am looking at. Reading through what I could find on google I
think it looks like I am dealing with jitter due to latency. My packet
capture shows:

Max Delta: 1020 ms for both calls
Max Jitter: (between 91-97)
Mean Jitter: (between 39-41)
No lost packets.

So, I guess my question is how do I figure out why these values are so high?
Is there any thing else I should look at in wireshark to give me an
indicator as to what is going on?

Thanks, Joe

___________________________________________________________________________
Sent via:    Wireshark-users mailing list <wireshark-users () wireshark org>
Archives:    http://www.wireshark.org/lists/wireshark-users
Unsubscribe: https://wireshark.org/mailman/options/wireshark-users
             mailto:wireshark-users-request () wireshark org?subject=unsubscribe