Hacked Phone System

[vlape at me.com (Vincent Lape)]

Under 10k FBI will not touch it. 1st call the LEC and report the  
issue. Dispute the charges. Next contact your phone system vendor.  
They should be able to help you get logs from either the vm Or switch.  
Change all passwords for ext, vm, admin, etc.contact the local pd and  
file a report.

If you are not properly trained on the Pbx/switch get a service  
contract or tech training. Lastly, enable access codes or accounting  
features for ld or int calls. This can be done on some switches or at  
the lec level.

Care to tell us what switch and vm you have In place?


On Feb 10, 2010, at 5:23 PM, Raffi Jamgotchian  
<raffi at flossyourmind.com> wrote:

> local FBI office, computer crimes desk
>
> On Feb 10, 2010, at 2:58 PM, Scott Webster wrote:
>
> > Who could help with reporting this for potential illegal activity,  
> > besides that fact it was illegal to use our phone system without  
> > permission.
> >
> > On Wed, Feb 10, 2010 at 11:27 AM, Chris Clymer <cclymer at gmail.com>  
> > wrote:
> > Scott, do you mean who to report phone fraud to? Who to report phone
> > system flaws to? Or who can help you with incident response/forensics
> > on your PBX?
> >
> > Sent from my iPhone
> >
> > On Feb 10, 2010, at 12:32 PM, Scott Webster <websterstech at gmail.com>
> > wrote:
> >
> > > Good Morning,
> > >
> > > Does anyone have experience with phone systems getting hacked and
> > > being used for international calls? I'm looking for direction on  
> > who
> > > to contact?
> > >
> > > --
> > > S. Webster
> > > _______________________________________________
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> >
> >
> > -- 
> > Scott Webster
> > Technology Consultant
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