Re: Sites blocking ISP Addresses

[Owen DeLong via NANOG <nanog () nanog org>]

To make matters worse, many sites use CDNs with Web Application Firewalls.

The WAF is under control of the site, but many sites blindly implement the recommendations of the WAF provider.

So this allows the site to blame the CDN because they blindly implement their recommendations, while the CDN states 
that they cannot fix it because the WAF configuration is under the control of their customer.

This was a persistent problem when I was at Akamai and has not been solved there yet to the best of my knowledge. 
Virtually every other CDN/WAF provider works the same way in my experience.

Owen


> On Nov 30, 2022, at 10:28, Ryan Hamel <administrator () rkhtech org> wrote:
>
> Based on experience, all I can say is good luck. They do not respond to anyone.
>
> Ryan
>  
> From: NANOG <nanog-bounces+ryan=rkhtech.org () nanog org> On Behalf Of James Dexter
> Sent: Tuesday, November 29, 2022 8:43 AM
> To: nanog () nanog org
> Subject: Sites blocking ISP Addresses
>  
> Dear list, 
> We have address ranges that are being blocked by sites like Ticketmaster. Customer support is able to assist, and 
> unable to receive a response from legal or hostmaster emails. What are the recommendations for requesting a removal 
> from the blocked list at these sites?