nanog mailing list archives

Re: Disney+ Issues


From: Francis Booth via NANOG <nanog () nanog org>
Date: Fri, 29 Apr 2022 11:28:20 -0400


On Apr 29, 2022, at 11:09 AM, Nick Suan via NANOG <nanog () nanog org> wrote:

The fact that it even has to come to this idea is ridiculous but I wonder about the success of holding a normal 
customer account with repeat offending streaming services so you could report this, by proxy, /as/ a customer. 


As ridiculous as it sounds, I can confirm I had an experience like this. I once had an issue where a customer was 
having issues with streaming from Netflix where they kept getting the message that they were using a proxy/vpn. They 
wouldn’t even talk to me about it until I provided them an account that had an active subscription applied. By the time 
I finally got someone to look into it the problem had resolved itself in their backend. I still keep an account around 
with the base subscription in my back pocket just in case it crops back up again. 

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