Re: How to Fix IP GEO for google/youtube tv

[Grant Taylor via NANOG <nanog () nanog org>]

On 3/11/21 1:05 PM, Josh Luthman wrote:
> His email: Mar 8, 2021, 10:08 AM (3 days ago)
> The current date and time: 3:03 PM Thursday, March 11, 2021 (EST)

The process takes multiple weeks.

> You do the math.

My email with recommendations: 10:23 AM Thursday, March 11, 2021 (MST)
The current date and time:     13:47    Thursday, March 11, 2021 (MST)

Again, the process takes multiple weeks.

You do the math again.

> Well since I don't get any spam in my mailbox, I'd say it is fixed.

Good for you.

I suspect that there are *MANY* who would disagree with you.

> Not sure this thread is going anywhere besides downhill so unless 
> there's anything productive to contribute on the topic at hand, 
> resolving Google's geoip, I'm out.

As previously stated:

 - Contact GGC operations
 - Contact Google NOC

Both teams can escalate the issue to the GeoIP team to fix the problem.

Let me try spelling it out this way.

I have worked on the GGC operations team and we always take any GeoIP 
issues very seriously and we /want/ /to/ /fix/ them.

So, does 1st hand knowledge from someone who has fixed multiple GeoIP 
issues count for anything in regards to your opinion?

I can tell you for a fact that colleagues /do/ /care/ and /do/ /want/ 
/to/ /fix/ /things/.  So, if you have a GGC node, contact the GGC 
operations team with GeoIP issues.  They will do what they can to fix 
the problem.  It does usually take multiple weeks to get something 
fixed.  But I have seen multiple corrections completed through the 
process that starts with the GGC operations team.

I can say, 1st hand, as someone that has processed multiple GeoIP 
corrections, that Google employees /do/ /wanna/ /improve/ GeoIP 
information.  I can also say that the vast majority of Google employees 
do want to improve anything and everything they can.



--
Grant. . . .
unix || die

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