Re: DoNotPay Spam?

[Robert Webb <rwfireguru () gmail com>]

Thank you for the follow up and your time to take care of  this.

On Thu, Jan 14, 2021 at 3:33 PM Mel Beckman <mel () beckman org> wrote:

> After we began the process to serve their agent for legal service, the CEO
> emailed me the following assertion that they’ve fixed the issue, including
> the missing unsubscribe. We are waiting to see if the fix has indeed been
> made.
>
> -mel
>
> Begin forwarded message:
>
> On Jan 14, 2021, at 12:13 PM, Joshua Browder <joshua () donotpay com> wrote:
>
>
> 
>
> Hi Mel,
>
>
> My name is Joshua and I am the CEO of DoNotPay. I am writing to say that
> the issue with the emails has finally been fixed. Specifically, we
> identified two problems:
>
>
> 1. We had logic that replied to an email if a user with an account didn't
> sign up. Someone who had signed up to the mailing list was automatically
> forwarding these emails to us. The system then replied to the mailing list
> serv. We have fixed this logic.
>
>
> 2. Because someone would forward an email to us (and would therefore have
> an account) we did not anticipate that the receiver of the automatic reply
> would want to unsubscribe. As a final last line of defence, we have also
> fixed the manage preferences/unsubscribe link to allow any recipient to
> unsubscribe automatically.
>
>
> I apologize that you had to deal with this. Our support over the holiday
> season was not qualified to understand the issue and so may have given
> confusing responses. It is not worth it to upset people in this way and
> this confusion was entirely unintentional. It has since been resolved.
>
>
> Please let me know if you have any further questions/issues at this email.
> Alternatively, my cell is xxx-xxx-xxxx.
>
>
> Best regards,
>
> Joshua
>
>
> On Jan 13, 2021, at 8:33 PM, J. Hellenthal via NANOG <nanog () nanog org>
> wrote:
>
>  Any chance the HTML can be turned off ?
>
> ;-)
>
> --
>  J. Hellenthal
>
> The fact that there's a highway to Hell but only a stairway to Heaven says
> a lot about anticipated traffic volume.
>
> On Jan 13, 2021, at 19:18, Mel Beckman <mel () beckman org> wrote:
>
>  Tons, and we are litigating them. They are spamming most of the
> addresses in several of our domains.
>
> -mel via cell
>
> On Jan 13, 2021, at 2:18 PM, Mike Hammett <nanog () ics-il net> wrote:
>
> 
> I have reached out to the list admins and the donotpay people and they're
> working on it.
>
> In short, someone that uses that service reported the NANOG list as SPAM
> to the DoNotPay service.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
> Midwest-IX
> http://www.midwest-ix.com
>
> ------------------------------
> *From: *"Robert Webb" <rwfireguru () gmail com>
> *To: *"NANOG list" <nanog () nanog org>
> *Sent: *Wednesday, January 13, 2021 4:06:15 PM
> *Subject: *DoNotPay Spam?
>
> Anyone else getting spam from DoNotPay everytime they send an email to the
> list?
>
> I have not sent anything in a while until my ATT email and now I am
> getting this on every new email I send to the list.
>
> [image: Alternate text]
>
>
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