nanog mailing list archives

Re: Amazon Contact?


From: L Sean Kennedy <liam () fedney org>
Date: Wed, 25 Aug 2021 18:40:55 -0400

Any other ISPs that are having this issue with Amazon Prime Video, please
contact me for real time help off-list.  It does appear that several of the
reports also involve other streaming platforms, but at least for Amazon I
can get a ticket open to investigate.

There are probably some updates needed to the brotherswisp.com document and
I will reach out to Mike H separately about that, but those updates may not
happen in real time.

Thanks,
 Sean

Em qua., 25 de ago. de 2021 às 16:41, Stephen Fulton <sf () lists esoteric ca>
escreveu:

I'll try and beat Mike to this:

   http://thebrotherswisp.com/index.php/geo-and-vpn/

The above has contact info for a number of orgs to resolve geolocation &
VPN problems, including Amazon.  Work in progress.

-- Stephen

On 2021-08-25 15:55, Chris Cappuccio wrote:
Looking to see if I can get someone at Amazon to help. Amazon Video is
starting to think our CGN exit range is a VPN service (It isn't)

Chris



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