RE: Amazon Prime Video IP reputation

[Nathan Gerencser <ngerencser () team-meta net>]

Geoguard takes care of Amazon and are usually responsive.

noc () geoguard com<mailto:noc () geoguard com>

Nathan Gerencser, Network Engineer
MetaLINK Technologies

From: NANOG <nanog-bounces+ngerencser=team-meta.net () nanog org> On Behalf Of Josh Luthman
Sent: Monday, August 23, 2021 8:47 AM
To: Eric C. Miller <eric () ericheather com>
Cc: nanog () nanog org
Subject: Re: Amazon Prime Video IP reputation

I've had a couple calls over the weekend from customers that got blocked.  Was there any resolution to this or place to 
contact them?  TBW page is only a link to the forums.

Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Wed, Aug 18, 2021 at 3:51 PM Eric C. Miller <eric () ericheather com<mailto:eric () ericheather com>> wrote:
We found that ipqualityscore.com<http://ipqualityscore.com> seems to match up with the CGNATs that we are having the 
most trouble with. They indicated a 1-3 day turnaround in responding to mis-classifications. We might have to make a 
habit of calling them every 30 minutes until they do something.

From: NANOG <nanog-bounces+eric=ericheather.com () nanog org<mailto:ericheather.com () nanog org>> On Behalf Of Joshua 
Stump
Sent: Wednesday, August 18, 2021 1:40 PM
To: nanog () nanog org<mailto:nanog () nanog org>
Subject: RE: Amazon Prime Video IP reputation

I’m having the same with one of my valid IPv4 /21 right now. Amazon Prime, HBO Max, and Hulu confirmed. Just started 
within the last couple days.

Joshua Stump
Network Admin
Fourway.NET<https://fourway.net/>
800-733-0062

From: NANOG <nanog-bounces+jstump=fourway.net () nanog org<mailto:nanog-bounces+jstump=fourway.net () nanog org>> On 
Behalf Of Eric C. Miller
Sent: Tuesday, August 17, 2021 7:31 PM
To: NANOG <nanog () nanog org<mailto:nanog () nanog org>>
Subject: Amazon Prime Video IP reputation

Does anybody know which IP reputation service Amazon uses for Prime video? Within the last couple of hours several of 
our CGNAT publics are showing up as VPN or proxy when someone tries to watch Amazon video.

Any help would be appreciated!

Thank you!
Eric