Re: Amazon Prime Video IP reputation

[Josh Luthman <josh () imaginenetworksllc com>]

I've had a couple calls over the weekend from customers that got blocked.
Was there any resolution to this or place to contact them?  TBW page is
only a link to the forums.

Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Wed, Aug 18, 2021 at 3:51 PM Eric C. Miller <eric () ericheather com> wrote:

> We found that ipqualityscore.com seems to match up with the CGNATs that
> we are having the most trouble with. They indicated a 1-3 day turnaround in
> responding to mis-classifications. We might have to make a habit of calling
> them every 30 minutes until they do something.
>
>
>
> *From:* NANOG <nanog-bounces+eric=ericheather.com () nanog org> *On Behalf
> Of *Joshua Stump
> *Sent:* Wednesday, August 18, 2021 1:40 PM
> *To:* nanog () nanog org
> *Subject:* RE: Amazon Prime Video IP reputation
>
>
>
> I’m having the same with one of my valid IPv4 /21 right now. Amazon Prime,
> HBO Max, and Hulu confirmed. Just started within the last couple days.
>
>
>
> Joshua Stump
>
> Network Admin
>
> Fourway.NET <https://fourway.net/>
>
> 800-733-0062
>
>
>
> *From:* NANOG <nanog-bounces+jstump=fourway.net () nanog org> *On Behalf Of *Eric
> C. Miller
> *Sent:* Tuesday, August 17, 2021 7:31 PM
> *To:* NANOG <nanog () nanog org>
> *Subject:* Amazon Prime Video IP reputation
>
>
>
> Does anybody know which IP reputation service Amazon uses for Prime video?
> Within the last couple of hours several of our CGNAT publics are showing up
> as VPN or proxy when someone tries to watch Amazon video.
>
>
>
> Any help would be appreciated!
>
>
>
> Thank you!
>
> Eric