Re: OOB management options @ 60 Hudson & 1 Summer

["Lady Benjamin Cannon of Glencoe, ASCE" <lb () 6by7 net>]

We don’t advertise it, but we’ll do the same where we can, which is most POPs.   The 2mbit waived commit is smart, 
clean. I like it!

Maybe a list for mutual OOB trades?  

—L.B.

Ms. Lady Benjamin PD Cannon of Glencoe, ASCE
6x7 Networks & 6x7 Telecom, LLC 
CEO 
lb () 6by7 net <mailto:lb () 6by7 net>
"The only fully end-to-end encrypted global telecommunications company in the world.”
FCC License KJ6FJJ



> On Apr 16, 2021, at 12:47 PM, Patrick W. Gilmore <patrick () ianai net> wrote:
>
> On Apr 16, 2021, at 1:49 PM, Warren Kumari <warren () kumari net <mailto:warren () kumari net>> wrote:
> > On Fri, Apr 16, 2021 at 1:08 PM Bryan Fields <Bryan () bryanfields net> wrote:
> > > On 4/16/21 1:33 AM, Saku Ytti wrote:
> > > https://www.markleygroup.com/cloud/network/out-of-band
> >
> > Wow, this is an impressive offering.  I wish more providers would do this.
> >
> > +manylots. It's always surprising to me how often companies (in all industries) can be broken up into those that 
> > understand the value of goodwill and those that instead nickel-and-dime.
> > My local Potbelly (sandwich ship) every now and then will just say "No charge, this one's on us". This only happens 
> > around once every 30-40 times I go in, but they loyalty that it has created means that I go there **way** more often 
> > than I otherwise would. It also means that in the few times that something goes wrong/I have a bad experience, I 
> > don't really care.
> >
> > The additional profit that they've made from having me as a loyal customer more than covers the cost of 1 free 
> > sammich every N. 
> >
> > In many ways Markley seems similar - they feel like they understand that some things (like OOB) are annoying to deal 
> > with, and that the loyalty / goodwill provided by being "nice" more than repays the cost of the service.
>
> As the person who created that product for Markley, I can tell you that is precisely what we were thinking.
>
> It cost us nearly nothing, made customers stickier, generated good will, and created a chance to talk to them about 
> cloud offerings or similar. The only “catch” is you need a fiber xconn. The thinking was it was barely more than a 
> copper xconn for POTS yet you get gigabit instead of dialup, or you would have used fiber to another ISP anyway.
>
> Every serious colo has enough bandwidth that 2 Mbps won’t be noticed, competent network engineers (one hopes), and 
> free switch ports (or can get them cheap). Why don’t they do this? Perhaps someone in finance feels it can be 
> “monetized”. I feel the monetization lowers adoption and kills the other benefits Warren mentions above - which are 
> worth a hell of a lot more than the paltry sum they would get from billing a few customers.
>
> -- 
> TTFN,
> patrick
>
> PS: The guest SSID at Markley has no captive portal. It was a problem for customers who wanted to have their 
> equipment get on the wifi to download images, etc, so we took it off.