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AT&T TV ISP Support


From: Brian Pierce via NANOG <nanog () nanog org>
Date: Wed, 9 Sep 2020 19:12:12 +0000

Hello All,

Does anyone have reliable contact info for AT&T TV's ISP support? We are an ISP experiencing issues providing internet 
connectivity to AT&T TV boxes and we aren't having any luck reaching the correct support for this issue within AT&T 
TV's support structure. Has anyone worked with AT&T TV's support at the carrier level? Standard residential tech 
support has no idea how to assist us and is getting the run-around when they try to escalate the issue. We have tried 
reaching out to noc () att net<mailto:noc () att net> but they will not respond to our requests.

Thanks in advance,

Brian Pierce
Network Technician
bpierce () consolidated coop<mailto:bpierce () consolidated coop>

Consolidated Cooperative
consolidated.coop<http://consolidated.coop/>

Electric | Fiber | Gas
A Touchstone Energy* Cooperative
Light up your life.














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