Re: Disney+ Geolocation (again)

[Josh Luthman <josh () imaginenetworksllc com>]

OK so an email address that isn't supposed to be used but works or a phone
call that should be used and is pointless for the purposes of this issue?

Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Fri, Nov 20, 2020 at 6:49 PM Seth Mattinen <sethm () rollernet us> wrote:

> On 11/20/20 3:29 PM, Jeff Mansukhani wrote:
> > Yes, per the support team, ISP and end-users would go throuh the same
> > initial point of contact to report issue so they may properly track and
> > redirect as appropriate.  Thank you.
>
>
> When I called the service rep had no idea what to do with an ISP calling
> in. Said they can't help without a subscriber account, nor escalate or
> open a ticket.
>
> ~Seth