Re: Disney+ Geolocation (again)

[Mike Hammett <nanog () ics-il net>]

Did you ask what the correct avenue was? I'm assuming you did. I'm also assuming they were of no additional help. 




----- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

----- Original Message -----

From: "Seth Mattinen" <sethm () rollernet us> 
To: Nanog () nanog org 
Sent: Sunday, November 8, 2020 11:20:17 AM 
Subject: Re: Disney+ Geolocation (again) 

On 11/8/20 8:58 AM, Mike Hammett wrote: 
> Ugh, they used to. 
>
> I can't stand these consumer-focused organizations that are 
> irresponsible to the greater operator community. 


I was told to go to help.disneyplus.com to resolve this, which just 
gives you the "you're on a VPN" page if you type in "error 73". I called 
anyway, and as I assumed they can't help me as an ISP calling in. (I did 
test to confirm with a friend's account but I'm not the account holder.) 
Even then, that doesn't help the overall "yeah our service works with 
every major streaming service *except* Disney+, so if you use them 
you'll have to call to convince them you're not using a VPN." 

This isn't even a new network, I've had 74.118.152.0/21 allocated to me 
since 2005. Why people insist on reinventing the geolocation wheel is 
beyond me. 

~Seth