nanog mailing list archives

Re: Router Suggestions


From: Mark Tinka <mark.tinka () seacom mu>
Date: Tue, 16 Jun 2020 22:51:04 +0200



On 16/Jun/20 22:43, Owen DeLong wrote:

Covering them all under vendor contract doesn’t necessarily guarantee that
the vendor does, either. In general, if you can cover 10% of your hardware
failing in the same 3-day period, you’re probably not going to do much better
with vendor support.

In my experience, our vendors have been able to abide by their
obligations when we've had successive failures in a short period of
time, as long as our subscription is up-to-date.

I am yet to be disappointed.

Mark.


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