nanog mailing list archives

Re: Comcast outages continue even in areas with PG&E power restored


From: Tom Beecher <beecher () beecher cc>
Date: Fri, 11 Oct 2019 22:27:48 -0400

It's very difficult to properly build a resilient infrastructure when those
shareholders must get their value!

On Fri, Oct 11, 2019 at 7:33 PM Sean Donelan <sean () donelan com> wrote:

The FCC asked a half-dozen carriers about their network resilience plans
last month.  Comcast was not one of the service providers askedd about
their plans.

The FCC should have looked closer at Comcast in California. While it was
expected many people would loose home Internet, voice, video service when
their Customer Premise Equipment lost power.  The FCC no longer requires
battery backup for CPE.  That is now a customer responsibility.

It turns out, Comcast's outside plant was woefully unprepared to handle
long, i.e. 24 hour, power outages.  And even when power is restored to
people's homes, Comcast service is often still down.


https://www.ktvu.com/news/still-no-relief-pge-shutoffs-disrupt-comcast-services


Maybe the FCC needs to ask about cable system Outside Service Plant
network reslience of Comcast.  Are other cable OSP resilience similar?


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